Mediation is a voluntary process used to resolve disputes
informally between individuals, groups & organisations.
Published studies show that the success rate for mediation
is around 80% for all cases that are suitable for mediation.
Mediation can be used to resolve
conflict in the workplace when the:
- conflict needs to be resolved quickly
- relationship between the parties
need to be maintained
- dispute is adversely affecting
other people
- neither party wishes to resort
to formal or legal proceeding
Our Partners & Associates are fully trained mediators
experienced in dealing with conflict resolution. Research
has shown that use of mediation is 8 times more cost
effective than using formal disciplinary & grievance
procedures, often due to the speed of the process &
the direct & voluntary involvement of all interested
parties.
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